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Vietnam Airlines continuously improves our special service quality to bring the best experience to our passengers with disabilities.
Passengers will be assisted by ground staff to disembark complete necessary procedures.
Passenger and the escort to be seated on assigned seat number and instructed safety regulations.
At the airport, special service passengers are accepted for carriage so long as they adhere to principles, conditions, and medical clearance required:
Passengers need to provide the documents below before traveling with Vietnam Airlines:
Note:
Special service passengers requiring medical clearance are not required to travel with an escort when:
Before the flight, passengers requiring medical clearance are required to make reservation in advance at Vietnam Airlines‘ branch offices or by filling-in the online form.
PASSENGER REQUIRING MEDICAL CLEARANCE
See more details on special service charges here.
Passengers requiring medical clearance include:
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
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